RxTrilogy FAQs – Get the Answers You Need!

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Do not let unanswered questions keep you from getting the support you need! Below are some common questions about how RxTrilogy makes getting your medical marijuana certification easy. 

Considering Getting a Med Card with RxTrilogy? 

What is a medical cannabis evaluation? A medical cannabis evaluation is a consultation with a licensed provider to determine if you qualify for medical marijuana based on your health condition and symptoms. 

What is the difference between a medical cannabis evaluation, a recommendation, and getting my med ID card? 

A medical cannabis evaluation is an assessment by a licensed provider.  

A recommendation is a document from your provider confirming that you qualify for medical marijuana.  

A medical marijuana ID card is issued by the state and allows you to purchase cannabis at licensed dispensaries.  

Who qualifies for medical cannabis? 

Patients with qualifying conditions, such as chronic pain, PTSD, anxiety, insomnia, and other state-approved medical conditions, may be eligible for treatment. 

Is RxTrilogy a medical clinic? 

RxTrilogy is a telehealth service that connects patients with licensed providers for online medical marijuana evaluations. 

Is RxTrilogy a legal and legitimate service? 

Yes! RxTrilogy operates fully within New York State medical marijuana laws and only works with licensed providers. 

Is RxTrilogy HIPAA compliant? 

Yes, we follow strict HIPAA guidelines to protect your privacy and confidential health information. 

How does RxTrilogy protect my privacy? 

Your consultation and medical records are secure and confidential, in compliance with HIPAA regulations. 

Will I be on a public database for RxTrilogy? 

No, your medical records are private and will not be shared publicly. 

Can I get fired for using medical marijuana? 

New York State offers employment protections for medical cannabis users, but it is important to check your workplace policies. 

Does my Med Card protect me from legal offenses? 

Having a valid medical marijuana certification allows you to legally purchase and use cannabis in New York, but it does not provide immunity from federal laws. 

Will other states accept my recommendation? 

Some states offer medical marijuana reciprocity, but it varies depending on the location. Check the laws in the state you plan to visit. 

What are Trilogy's hours of operation? 

We offer flexible telehealth hours to accommodate your schedule. Visit RxTrilogy.com for current availability. 

How much does it cost to get a medical marijuana evaluation through RxTrilogy? 

Our pricing is competitive and transparent. Check RxTrilogy.com for the latest rates. 

Will insurance cover my MMJ evaluation? No, medical marijuana evaluations are not covered by insurance.  

How do I pay for my RxTrilogy evaluation? 

We accept credit/debit cards and other secure online payment methods. 

Are there any hidden fees or extra charges? 

No! We provide clear, upfront pricing with no hidden fees. 

What is Trilogy's refund policy? 

If you are not approved, you may be eligible for a full refund. See our website for details